To check your Optus details, such as your account information, plan details, usage, and billing information, you can follow these steps:
Optus My Account (Online):
- Visit the Optus website (www.optus.com.au) using a web browser on your computer or mobile device.
- Look for the “My Account” or “Login” option located on the top-right corner of the page.
- Click on it and enter your Optus account username and password to log in. If you haven’t registered for an account, you may need to sign up for one.
- Once logged in, you should have access to your Optus account details. Look for sections like “Account Information,” “Plan Details,” “Usage,” or “Billing” to find the specific details you want to check.
Optus Mobile App:
- Download and install the Optus app from the app store on your mobile device (available for iOS and Android).
- Open the app and log in using your Optus account credentials. If you don’t have an account, you may need to create one.
- Once logged in, navigate through the app to access your account details. Look for sections or tabs related to “Account,” “Plan,” “Usage,” or “Billing” to find the specific information you wish to check.
Contact Optus Customer Service:
- Call Optus customer service at 133 937 if you are calling from within Australia.
- Follow the prompts or speak to a customer service representative.
- Provide your account information, such as your Optus account number or phone number, to verify your identity.
- Request the specific details you would like to check, such as account information, plan details, usage, or billing information.
- The customer service representative should be able to provide you with the relevant information or guide you accordingly.
Please note that the available options and specific details you can check may vary based on your Optus account type, plan, and the current features provided by Optus. It’s recommended to refer to the Optus website, app, or contact Optus customer service directly for the most accurate and up-to-date information on how to access and check your Optus account details.