How do I pay My Optus bill without the app?

To pay your Optus bill without using the app, you have a few alternative options:

  1. Online Payment: Visit the Optus website using a web browser on your computer or mobile device. Look for the “My Account” or “Billing” section, where you can log in to your Optus account and make a payment online using a credit card, debit card, or bank account.
  2. Direct Debit: Set up a direct debit arrangement with Optus. This allows them to automatically deduct the bill amount from your nominated bank account or credit card on the due date. You can usually set up direct debit by logging into your Optus account online or by contacting Optus customer service.
  3. Phone Payment: Contact Optus customer service by phone and follow the prompts to make a payment. Ensure you have your account details and payment method ready. The customer service representative will guide you through the payment process and assist you in completing the transaction.
  4. In-person Payment: Visit an Optus store or an authorized payment center and make your payment in person. Provide your account details and pay using cash, credit card, or debit card. Optus store locations can be found on the Optus website or by calling their customer service.
  5. Mail Payment: Optus provides a payment slip with your bill. Detach the slip and enclose it with a check or money order payable to Optus. Mail the payment to the address specified on the bill. Ensure you allow enough time for the payment to reach Optus before the due date.

Remember to keep a record of your payment transaction, including the payment method used and the confirmation number or receipt, for future reference and as proof of payment if required.