To check your Optus balance without using the Optus app, you have a few options:
Online through Optus My Account:
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- Visit the Optus website (www.optus.com.au) using a web browser on your computer or mobile device.
- Look for the “My Account” or “Login” option located on the top-right corner of the page.
- Click on it and enter your Optus account username and password to log in. If you haven’t registered for an account, you may need to sign up for one.
- Once logged in, navigate to the account overview or billing section. Your balance should be displayed there.
Via SMS:
- From your Optus mobile device, compose a new SMS (text message).
- Send a message with the keyword “BAL” to the Optus shortcode 9999.
- Wait for a response from Optus. You should receive an SMS with your current balance information.
Online Chat or Live Chat:
- Visit the Optus website (www.optus.com.au) using a web browser on your computer or mobile device.
- Look for the “Contact Us” or “Support” section of the website.
- Locate the option for online chat or live chat with an Optus representative.
- Initiate the chat and provide your Optus account details when prompted.
- Ask the representative to provide you with your current account balance.
Contact Optus Customer Service:
- Call Optus customer service at 133 937 if you are calling from within Australia.
- Follow the prompts or speak to a customer service representative.
- Provide your account information, such as your Optus account number or phone number, to verify your identity.
- Request your current account balance from the customer service representative, and they should be able to provide you with the information.
Please note that the specific options and methods for checking your Optus balance without the app may vary over time. It’s recommended to refer to the Optus website or contact Optus customer service directly for the most accurate and up-to-date information on how to check your Optus balance without using the app.