The Optus 24/7 support number for general inquiries and assistance is 133 937 if you are calling from within Australia. This number should connect you to Optus customer service, where you can discuss your account, and services, or seek help with any issues or questions you have.
Alternative contact details.
General and Tech Support
For technical support and managing & enquiring about your business account, including Optus Loop
- Call 1300 298 011
- Mon to Fri 8:00am – 7:00pm AEST
- Sat to Sun* 8:00am – 6:00pm AEST
*Please note for businesses with 6-300 employees, only tech support is available on Sunday
General Sales
For general sales enquiries for businesses with 1-5 employees
- Call 1300 417 022
- Mon to Fri 8:00am – 7:00pm AEST
- Sat to Sun 8:00am – 6:00pm AEST
Business Sales Specialists
Speak to a business specialist for sales enquiries on a range of products and services
- Call 1300 298 543
- Mon to Fri 9:00am – 5:00pm AEST
- Request a call back
Personalized Assistance and Business Solutions
Contact your local Optus Business Centre for personalized assistance and business solutions
- Call 1300 782 415
- Mon to Fri 9:00am – 5:00pm AEST
However, please note that phone numbers and contact details can change over time, and it’s always a good idea to verify the current support number by visiting the official Optus website (www.optus.com.au) or by checking your Optus account for updated contact information.