How do I know if my DStv is active?

There are several ways you can check your balance:

  • View your account balance by logging into Self Service or using our mobile app
  • Dial *120*68584# and follow the prompts.
  • Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent. When calling, you will be asked to provide your ID number or Smartcard number in order for our systems to identify you to make sure we provide you with the right information through our automated system. Value-added service (VAS) rates apply.