Pag-IBIG Fund officially launched the Virtual Pag-IBIG website page as the online portal of Pag-IBIG Fund Services last December 12, 2019. Pag-IBIG Fund members can now have an easy and convenient access to Pag-IBIG Fund services, anytime, anywhere.
The Virtual Pag-IBIG also provides a chat function where a Pag-IBIG Fund Service Agent is always ready to answer your inquiries or resolve any concerns you may have with your Pag-IBIG Fund membership.
To learn more about the chat function and other ways to contact -IBIG Fund for your inquiries and concerns, read the quick guide below​
1. Chat with a Pag-IBIG Fund service agent
For any inquiries and concerns about Pag-IBIG services, you can have a chat with a Pag-IBIG Fund service agent 24/7, using the chat with us feature of Virtual Pag-IBIG.
Click the avatar on the lower right of Virtual Pag-IBIG Home page. Complete the form and select the specific concern that you want to ask or clarify. Then, click the Submit button. A Pag-IBIG service agent will get back to you to address your concern.
2. Use the Pag-IBIG Fund Contact Form
You can also use the Email Us Form on Pag-IBIG Fund website for your concerns and inquiries. Fill up the form with the required information, then select your concern from the drop-down menu. You can also add some details of your inquiry or concern in the Message box.
Write the code in the blank space and click the SEND button.
3. Call Pag-IBIG Fund Hotline Number
Another way to contact Pag-IBIG Fund is by calling their Hotline Number (+632)8-724-4244. Once they receive your inquires or concerns, the processing time will be based on the nature of the concern.
4. Follow Pag-IBIG Fund Official Facebook Page
Follow the Pag-IBIG Fund Official Facebook page for the latest news and updates about their services. Use the Comments section to ask for your inquiries and concerns.
5. Send an email to Pag-IBIG Fund personnel
You can also compose an email for your Pag-IBIG inquiries and concerns. Then, send it to Pag-IBIG email address, contactus@pagibigfund.gov.ph for all members. For OFWs, you can also send your concerns to these email addresses: iog_tfssd@pagibigfund.gov.ph and ofwcenter@pagibigfund.gov.ph.
6. Subscribe to Pag-IBIG Fund Official YouTube Channel
Subscribe to Pag-IBIG Fund Official YouTube Channel for the latest videos and updates about their services. Use the Comments section to ask for your inquiries and concerns.
7. Visit a Pag-IBIG Fund Branch
If you prefer to go to a Pag-IBIG Branch for your inquiries and concerns, here is the Office Directory of Pag-IBIG Fund Branches and location: