Who to Contact for More Information on Paid Parental Leave

For more information on Paid Parental Leave (PPL) in Australia, you can contact Services Australia, the government agency responsible for administering PPL. They can provide personalized guidance, answer specific questions, and assist you with the PPL process. Here are the contact options:

  1. Phone: You can call the Services Australia PPL Enquiries line at 13 61 50. This line is dedicated to providing information and support regarding Paid Parental Leave. The phone lines are typically open Monday to Friday, from 8:00 am to 8:00 pm local time.
  2. Online Services: You can access the online services provided by Services Australia through the myGov website (https://my.gov.au). This platform allows you to manage your PPL claim, view your payments, update your details, and access relevant information.
  3. Service Centers: Services Australia has service centers located throughout Australia. You can visit a service center in person to discuss your PPL claim, ask questions, and receive assistance. To find the nearest service center, you can use the Service Centre Locator tool on the Services Australia website (https://www.servicesaustralia.gov.au/).

When contacting Services Australia, it’s recommended to have your personal information and relevant documents readily available, as they may require specific details to assist you effectively. They can provide you with accurate and up-to-date information on PPL eligibility, payments, claiming process, and any other inquiries you may have.

Please note that the contact options and availability may be subject to change. It’s always a good idea to check the official Services Australia website or call the PPL Enquiries line for the most current contact information and operating hours.