Home Affairs Online Booking for Smart ID (South Africa)
Important: This tool is a guide only. All applications and bookings are done on the official Home Affairs website.
This guide helps you understand how to book an ID appointment online via the official DHA eHomeAffairs platform. Follow the steps below to complete your Smart ID or passport application booking.
Status Preview (Demo Only)
This is a demonstration only. Use the official link below to check your real application status.
How to Book Online
- Go to the official eHomeAffairs site: https://ehome.dha.gov.za/echannel
- Register with your ID number or log in if you already have an account.
- Enter your personal details and verify your phone number via OTP.
- Select 'Smart ID Card' or 'Passport' application.
- Complete the online form and upload documents if required.
- Make payment online using your bank card or select in-bank payment.
- Choose your preferred Home Affairs branch or bank branch with DHA services.
- Select a date and time slot for your biometrics (fingerprints and photos).
- Download or save your confirmation receipt.
- Attend your appointment with your ID and supporting documents.
Requirements
- Valid South African ID number
- Active mobile number for OTP verification
- Email address
- Ability to log in to eHomeAffairs
- Payment card (Visa/Mastercard) if applying for Smart ID or passport
Documents Needed
- South African ID (for verification)
- Birth certificate (if first-time ID applicant)
- Proof of address (if requested)
- Payment proof (for passport or ID renewal)
Branches with Online Booking
- Home Affairs Branches with eChannel
- FNB branches offering DHA services
- ABSA branches offering DHA services
- Standard Bank branches offering DHA services
- Nedbank participating branches
Check Application Status
Follow these steps to check your application status on the official eHomeAffairs portal:
- Return to https://ehome.dha.gov.za/echannel
- Login using your ID number and password.
- Click on 'My Applications'.
- View application progress such as 'Submitted', 'Awaiting Biometrics', 'In Process', or 'Ready for Collection'.
- Visit your selected branch to collect once notified.
Status Meanings
| Status | Meaning |
|---|---|
| Submitted | Your application has been received by Home Affairs. |
| Awaiting Biometrics | You must visit your chosen branch for fingerprints and photos. |
| In Process | Home Affairs is processing your ID or passport. |
| Ready for Collection | Your document is available at your selected branch. |
| Rejected | Application rejected due to missing documents or incorrect details. |