How to claim the pensioner education supplement

To claim the Pensioner Education Supplement (PES) in Australia, you will need to follow these steps:

  1. Check eligibility: Ensure that you meet the eligibility criteria for the PES. The PES is available to recipients of certain income support payments who are undertaking approved studies. You must also be studying an approved course or education program.
  2. Gather required information: Collect all the necessary documentation and information needed to support your claim. This may include your personal identification details, income details, study details, and any other relevant supporting documents.
  3. Submit a claim: There are several ways to submit a claim for the PES:
    • Online: You can submit a claim online through your Centrelink online account via myGov ( Log in to your account, select the relevant payment, and follow the instructions to submit your claim.
    • Phone: Call Services Australia at 13 24 90 and speak to a representative to initiate your claim over the phone. They will guide you through the process and provide assistance as needed.
    • In-person: Visit a Service Centre in your local area and lodge your claim in person. Use the Service Centre Locator on the Services Australia website ( to find the nearest office to you.
  4. Provide supporting documents: Depending on your circumstances, you may be required to provide supporting documents to verify your eligibility and study details. These can include enrollment confirmation, course details, and any other relevant documentation. Ensure that you have these documents ready to submit with your claim.
  5. Await assessment: After submitting your claim and supporting documents, Services Australia will assess your application. They may contact you for additional information or clarification if needed.
  6. Notification of outcome: Once your claim has been assessed, you will receive written notification regarding the outcome of your PES application. This notification will inform you whether your claim has been approved, the amount of payment you are eligible for, and any other relevant details.

It’s important to note that the process and requirements may vary depending on individual circumstances and any changes in government policies. For the most accurate and up-to-date information, it is recommended to contact Services Australia directly or visit their website.