How to Cancel Rocket Money

Introduction

Rocket Money is a financial service provider that offers loans to customers. If you have taken a loan from Rocket Money but wish to cancel it for any reason, you can follow the steps below to do so. Please note that the cancellation process may vary depending on your location, so we have outlined the steps for customers in the USA, Australia, UK, and Canada.

Cancellation Process

If you would like to cancel a subscription please follow these instructions:

Select the Recurring tab (along the bottom of the screen on our mobile app, and on the menu on the left of the screen on our website)
Next, tap All, near the top of the screen to see your complete list of subscriptions
Tap on three dots “•••” the right of the subscription and select Cancel Service option
Select the Cancel This For Me option, fill out the brief form, and we’ll take it from there!

If the Cancel This For Me option isn’t available, it means we are currently unable to cancel this service on your behalf. However, you should find instructions on how to cancel the service yourself. We’re continually working on expanding the list of companies we can cancel.

If you experience any issues trying to cancel, please reach out to us for assistance and we’ll be happy to help!

FAQs

- Is there a cancellation fee?

There may be a cancellation fee depending on the terms of your loan agreement with Rocket Money. It is advisable to contact their customer service team for more information on fees.

- How long does the cancellation process take?

The cancellation process can vary in duration depending on the complexity of your loan. It is best to contact Rocket Money directly for an estimate of how long the cancellation will take.

- Will cancelling my loan affect my credit score?

Cancelling your loan with Rocket Money may have an impact on your credit score. It is recommended to consult with a financial advisor or credit bureau to understand the potential consequences.

- Can I cancel my loan if I’ve already received the funds?

Yes, you can still cancel your loan with Rocket Money even if you have already received the funds. Contact their customer service team for guidance on the cancellation process.