To contact the Assistance for Isolated Children (AIC) program in Australia, you can reach out to the Department of Human Services. Here are a few ways to get in touch with them:
- Phone: You can contact the Department of Human Services directly by phone on 13 23 18. The AIC program has a dedicated helpline for inquiries related to the assistance. You can find the appropriate phone number on the Services Australia website or by calling the general Department of Human Services helpline and asking to be connected to the AIC program.
- Online contact form: The Services Australia website provides an online contact form that you can use to submit your inquiry or request for information. You can visit the website at https://www.servicesaustralia.gov.au/individuals/services/centrelink/assistance-for-isolated-children-scheme
- Mail: If you prefer traditional mail correspondence, you can send your inquiries or documents related to the AIC program to the Department of Human Services by mail. The specific mailing address can be found on the Services Australia website or by contacting the Department of Human Services helpline.
- In-person: You may also have the option to visit a local Department of Human Services Service Centre in person. This allows you to speak with staff directly and seek assistance or information regarding the AIC program. Check the Services Australia website for the locations of service centers near you.
When contacting the AIC program or the Department of Human Services, it’s helpful to have any relevant details and documents ready, such as your child’s information, residency details, and specific questions or concerns you may have about the program or the application process.