Detailed Guide on the Road Accident Fund in South Africa

The Road Accident Fund (RAF) is a state insurer established to provide compensation for people injured or the dependents of those killed in road accidents in South Africa. Below is a comprehensive guide covering various aspects of the RAF.

Road Accident Fund Contact Details

Head Office:

  • Physical Address: 420 Witch-Hazel Avenue, Eco Glades 2 Office Park, Centurion, 0157
  • Postal Address: Private Bag X178, Pretoria, 0001
  • Telephone: 0860 23 55 23
  • Email:

Regional Offices:

  • Johannesburg: 38 Ida Street, Menlo Park, Pretoria, 0081
  • Cape Town: 1 Thibault Square, 17th Floor, Long Street, Cape Town, 8001
  • Durban: Delta Towers, 15th Floor, 303 Dr Pixley KaSeme Street, Durban, 4001

Road Accident Fund Act

The RAF operates under the Road Accident Fund Act, 1996 (Act No. 56 of 1996), which outlines the framework for the administration and payment of compensation to victims of road accidents. The key provisions of the Act include:

  1. Eligibility for Compensation: The Act specifies who can claim from the RAF, including victims of road accidents and the dependents of those killed in road accidents.
  2. Compensable Damages: The Act defines the types of damages that can be claimed, including medical expenses, loss of income, and general damages for pain and suffering.
  3. Claims Process: The Act outlines the process for submitting a claim, including the required documentation and time limits for filing a claim.
  4. Funding: The RAF is funded through a fuel levy imposed on petrol and diesel sales in South Africa.

How to Check Road Accident Fund Claim

To check the status of your RAF claim, you can:

  1. Online: Visit the RAF website and use the claim status checker tool. You will need your claim reference number.
  2. Contact RAF: Call the RAF call center at 0860 23 55 23 for assistance.
  3. Email: Send an inquiry to with your claim details.

Road Accident Fund Vacancies

The RAF regularly posts job vacancies for various positions. To view and apply for current vacancies:

  1. Website: Visit the RAF careers page at RAF Careers.
  2. Job Portals: Check popular job portals like Indeed, CareerJunction, or LinkedIn for RAF job postings.
  3. Recruitment Agencies: Some positions may be advertised through recruitment agencies.

Road Accident Fund Website

The official RAF website provides comprehensive information about the fund, including how to claim, contact details, and other resources. The website URL is

Road Accident Fund South Africa

The RAF plays a crucial role in South Africa by providing financial assistance to road accident victims. It helps cover medical costs, loss of income, and offers support to the families of those killed in road accidents. The fund is a critical component of South Africa’s social security system, aimed at reducing the financial burden on accident victims.

Road Accident Fund Johannesburg

The RAF has a regional office in Johannesburg, providing services to residents of the city and surrounding areas. The Johannesburg office is located at:

  • Address: 38 Ida Street, Menlo Park, Pretoria, 0081
  • Telephone: 0860 23 55 23

Who Qualifies for Road Accident Fund

Eligible Claimants:

  1. Injured Persons: Anyone injured in a road accident caused by the negligent driving of another vehicle can claim from the RAF.
  2. Dependents: Dependents of individuals killed in road accidents can claim for loss of support.
  3. Drivers, Passengers, Pedestrians: Any party involved in the accident, whether they are a driver, passenger, or pedestrian, may be eligible.
  4. Foreigners: Non-South African residents injured in road accidents within South Africa can also claim from the RAF.

Types of Compensation:

  1. Medical Expenses: Costs for past and future medical treatment related to the accident.
  2. Loss of Earnings: Compensation for income lost due to the inability to work.
  3. General Damages: For pain and suffering in cases of serious injury.
  4. Funeral Expenses: For the burial costs of individuals killed in road accidents.


The Road Accident Fund in South Africa is a vital institution that provides necessary financial relief to road accident victims and their families. Understanding the RAF’s operations, eligibility criteria, and how to navigate the claims process can help individuals better access the support they need during difficult times. For more information, visit the official RAF website or contact their offices directly.