Comprehensive Guide to the South African Social Security Agency (SASSA)

By | June 6, 2024

The South African Social Security Agency (SASSA) is responsible for distributing social grants to eligible South Africans, including the special R350 Social Relief of Distress (SRD) grant. This guide covers various aspects of SASSA, including pay dates, status checks, appeals, and more.


1. SASSA Pay Dates

Monthly Payment Dates:

  • SASSA pays different types of grants on specific dates each month.
  • Older Persons Grants: Paid on the 3rd of each month.
  • Disability Grants: Paid on the 4th of each month.
  • Child Support Grants and Other Grants: Paid on the 5th of each month.

Checking Pay Dates:

  • Online: Visit the official SASSA website for the latest payment schedules.
  • SMS: SASSA may send SMS notifications with pay dates.
  • Local Offices: Check with your nearest SASSA office.

2. SASSA R350 SRD Grant

Payment Dates for R350 Grant:

  • Payment dates for the R350 SRD grant are not fixed and can vary monthly. Beneficiaries will receive an SMS notification when the grant is available for collection.

How to Check R350 Payment Dates:

  • Website: Visit srd.sassa.gov.za to check the status and payment dates.
  • WhatsApp: Send a message to 082 046 8553 with your ID number and cellphone number.
  • Call Center: Call the SASSA toll-free number 0800 60 10 11.

Checking Status for SASSA R350:

  • Website: Use the srd.sassa.gov.za portal and enter your ID and cellphone number to check your application status.
  • WhatsApp: Send a message to 082 046 8553.
  • USSD: Dial 1347737# and follow the prompts.

Checking R350 Appeal Status:

  • Website: Visit srd.sassa.gov.za/sc19/status and enter your ID number and cellphone number to check the status of your appeal.
  • Call Center: Call the SASSA toll-free number 0800 60 10 11.

3. Common Issues and Solutions

Why is My R350 Still Pending?

  • Reason: Applications may be pending due to incomplete information, verification delays, or high volume of applications.
  • Solution: Regularly check your status on the SASSA website or via the WhatsApp number provided.

Approved R350 but No Payment Date:

  • Reason: Payment dates may not be available immediately after approval due to processing times.
  • Solution: Continue to check the SASSA website or wait for an SMS notification.

Checking SASSA Banking Details Link:

  • Website: Go to srd.sassa.gov.za/sc19/banking to update or check your banking details.
  • Call Center: Call the SASSA toll-free number for assistance.

Checking if SASSA Money is in Your Account:

  • Bank Account: Regularly check your bank balance through online banking, ATM, or bank branch.
  • Post Office: If you receive payments via the Post Office, check your balance there.

Why is My R350 Not in My Bank Account?

  • Reason: Possible reasons include incorrect banking details, delays in processing, or verification issues.
  • Solution: Verify your banking details on the SASSA website or contact the call center for assistance.

4. Checking SASSA Status and Applications

SASSA Status for Payday:

  • Website: Visit srd.sassa.gov.za to check your payday status.
  • Call Center: Call the SASSA toll-free number for updates.

SASSA Status Check:

  • Website: Use srd.sassa.gov.za for checking the status of all types of grants.
  • USSD: Dial 1347737#.

SASSA Online Application:

  • Website: Apply for various grants via srd.sassa.gov.za.
  • Required Documents: ID, proof of address, income details, and other relevant documents.

Updating Banking Details:

SASSA SRD Grant:

  • The SRD grant is intended for unemployed South Africans affected by the COVID-19 pandemic, providing temporary relief.

SASSA Appeals:

SASSA Status Check for Appeals:

  • Use the same process as for checking the initial application status via srd.sassa.gov.za or the USSD code 1347737#.

Conclusion

The South African Social Security Agency (SASSA) provides essential financial support through various social grants, including the R350 SRD grant. Staying informed about payment dates, application status, and how to resolve common issues can help beneficiaries efficiently manage their grants. For the most accurate and up-to-date information, always refer to the official SASSA website or contact their customer service directly.


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Complete Guide to NSFAS Online Loan Application for South African Students (2025)

If you are a South African student looking to pursue higher education but are facing financial difficulties, the National Student Financial Aid Scheme (NSFAS) is one of the most accessible funding options available. NSFAS provides financial aid in the form of bursaries and loans to qualifying students at public universities and TVET colleges in South Africa.

This guide will walk you through everything you need to know about the NSFAS loan application process, from eligibility requirements to application steps and frequently asked questions.


📌 What is NSFAS?

The National Student Financial Aid Scheme (NSFAS) is a government-funded financial aid scheme aimed at helping students from low- and middle-income households to access tertiary education without the burden of upfront fees.

NSFAS offers both bursaries and income-contingent loans:

  • Bursaries: For eligible students who meet academic and household income criteria (especially for TVET and university students).
  • Loans: For students who do not meet all bursary criteria or who are pursuing postgraduate qualifications not funded under bursary schemes.

✅ Who Qualifies for an NSFAS Loan?

To qualify for an NSFAS loan (especially for postgraduate students or programs not funded under the bursary system), you must:

  • Be a South African citizen.
  • Be financially needy, with a household income of less than R350,000 per year.
  • Have a valid South African ID.
  • Be enrolled or accepted to study at a public university or TVET college.
  • Not be funded through another bursary program that covers all expenses.
  • Maintain satisfactory academic progress (returning students).

📚 Courses Funded by NSFAS

NSFAS primarily funds undergraduate qualifications, but certain postgraduate programs (e.g., PGCE, postgraduate diplomas in education, and professional courses like LLB) may be considered under the NSFAS loan scheme, not bursaries.

If you’re studying:

  • Undergraduate degree or diploma: You are likely eligible for a full NSFAS bursary.
  • Postgraduate study: You may qualify for a loan, depending on the course and funding availability.

📄 Required Documents for NSFAS Application

When applying, make sure you have the following documents scanned and ready:

  1. Certified copy of your South African ID or Smart Card.
  2. Parent(s) or guardian(s) ID documents.
  3. Proof of income (latest payslips, UIF, or affidavit if unemployed).
  4. Consent Form signed by your parent(s)/guardian(s) to allow NSFAS to verify income.
  5. Proof of registration or acceptance at a public institution.
  6. Academic transcripts (for continuing or postgraduate students).

🖥️ How to Apply for an NSFAS Loan Online

Step-by-Step NSFAS Online Application Process (2025)

  1. Visit the NSFAS Website

    Go to: https://www.nsfas.org.za

  2. Create an Account

    • Click on “MyNSFAS” and register your profile.
    • You’ll need a valid email address and South African cellphone number.
    • Choose a strong password and verify your account via email or SMS.
  3. Login and Start the Application

    • After registration, log in to your MyNSFAS account.
    • Click on “Apply” to begin a new application.
  4. Fill in Your Personal Details

    • Input your ID number, name, surname, and other details exactly as they appear on your ID.
    • Provide household income information and living arrangements.
  5. Upload Required Documents

    • Upload all supporting documents in PDF or JPEG format.
    • Each document must be clear and under the size limit specified.
  6. Submit Your Application

    • Review your application for accuracy.
    • Click “Submit” and wait for a confirmation message.
  7. Track Your Application

    • Log in regularly to check your application status.
    • You will be notified via SMS and email at each stage of the process.

🗓️ Important NSFAS Dates (2025)

  • Application Opening Date: September 1, 2025
  • Application Deadline: January 31, 2026
  • Appeals Period: February 2026 (if rejected)
  • Disbursement: After registration and approval

Note: Dates are subject to change; always confirm on the official NSFAS website.


💸 What Does the NSFAS Loan Cover?

NSFAS funding typically includes:

  • Tuition fees
  • Registration fees
  • Accommodation (if living away from home)
  • Meals and transport
  • Learning materials (e.g., textbooks)

For loans, repayment is only required once you start working and earn above a threshold (around R30,000 annually, but subject to change).


🔄 NSFAS Loan Repayment

Repayments are:

  • Income-contingent – you only repay when you can afford to.
  • Administered by DHET (Department of Higher Education and Training).
  • Interest-bearing, but interest rates are low and favorable.

You can also apply for a partial loan conversion to a bursary if you perform well academically.


🔁 How to Appeal a Rejected NSFAS Application

If your application is rejected, you may submit an appeal via your MyNSFAS portal:

  1. Log into your MyNSFAS account.
  2. Click on “Track Funding Progress”.
  3. If rejected, click on “Submit Appeal”.
  4. Upload any missing or corrected documents.
  5. Provide a clear explanation or motivation.

📱 NSFAS Contact Information


📝 Final Tips Before Applying

  • Apply early to avoid system overload near the deadline.
  • Use your own email and cellphone number (do not use someone else’s).
  • Double-check that all your documents are certified and legible.
  • Keep a copy of your submission confirmation for reference.

By following this guide, you can confidently apply for NSFAS funding and move one step closer to achieving your academic and career dreams—without the burden of immediate financial pressure.

If you need a printable checklist or PDF version of this guide, let me know and I’ll create one for you.