Comprehensive Guide to the South African Social Security Agency (SASSA)

The South African Social Security Agency (SASSA) is responsible for distributing social grants to eligible South Africans, including the special R350 Social Relief of Distress (SRD) grant. This guide covers various aspects of SASSA, including pay dates, status checks, appeals, and more.

1. SASSA Pay Dates

Monthly Payment Dates:

  • SASSA pays different types of grants on specific dates each month.
  • Older Persons Grants: Paid on the 3rd of each month.
  • Disability Grants: Paid on the 4th of each month.
  • Child Support Grants and Other Grants: Paid on the 5th of each month.

Checking Pay Dates:

  • Online: Visit the official SASSA website for the latest payment schedules.
  • SMS: SASSA may send SMS notifications with pay dates.
  • Local Offices: Check with your nearest SASSA office.

2. SASSA R350 SRD Grant

Payment Dates for R350 Grant:

  • Payment dates for the R350 SRD grant are not fixed and can vary monthly. Beneficiaries will receive an SMS notification when the grant is available for collection.

How to Check R350 Payment Dates:

  • Website: Visit to check the status and payment dates.
  • WhatsApp: Send a message to 082 046 8553 with your ID number and cellphone number.
  • Call Center: Call the SASSA toll-free number 0800 60 10 11.

Checking Status for SASSA R350:

  • Website: Use the portal and enter your ID and cellphone number to check your application status.
  • WhatsApp: Send a message to 082 046 8553.
  • USSD: Dial 1347737# and follow the prompts.

Checking R350 Appeal Status:

  • Website: Visit and enter your ID number and cellphone number to check the status of your appeal.
  • Call Center: Call the SASSA toll-free number 0800 60 10 11.

3. Common Issues and Solutions

Why is My R350 Still Pending?

  • Reason: Applications may be pending due to incomplete information, verification delays, or high volume of applications.
  • Solution: Regularly check your status on the SASSA website or via the WhatsApp number provided.

Approved R350 but No Payment Date:

  • Reason: Payment dates may not be available immediately after approval due to processing times.
  • Solution: Continue to check the SASSA website or wait for an SMS notification.

Checking SASSA Banking Details Link:

  • Website: Go to to update or check your banking details.
  • Call Center: Call the SASSA toll-free number for assistance.

Checking if SASSA Money is in Your Account:

  • Bank Account: Regularly check your bank balance through online banking, ATM, or bank branch.
  • Post Office: If you receive payments via the Post Office, check your balance there.

Why is My R350 Not in My Bank Account?

  • Reason: Possible reasons include incorrect banking details, delays in processing, or verification issues.
  • Solution: Verify your banking details on the SASSA website or contact the call center for assistance.

4. Checking SASSA Status and Applications

SASSA Status for Payday:

  • Website: Visit to check your payday status.
  • Call Center: Call the SASSA toll-free number for updates.

SASSA Status Check:

  • Website: Use for checking the status of all types of grants.
  • USSD: Dial 1347737#.

SASSA Online Application:

  • Website: Apply for various grants via
  • Required Documents: ID, proof of address, income details, and other relevant documents.

Updating Banking Details:


  • The SRD grant is intended for unemployed South Africans affected by the COVID-19 pandemic, providing temporary relief.

SASSA Appeals:

SASSA Status Check for Appeals:

  • Use the same process as for checking the initial application status via or the USSD code 1347737#.


The South African Social Security Agency (SASSA) provides essential financial support through various social grants, including the R350 SRD grant. Staying informed about payment dates, application status, and how to resolve common issues can help beneficiaries efficiently manage their grants. For the most accurate and up-to-date information, always refer to the official SASSA website or contact their customer service directly.