Important: Queries relating to transactions already lodged should only be submitted once the Service Turnaround Time has lapsed.
If the queries are not resolved within 10 working days, as stipulated on the Service Turnaround Times, and the escalation process has been followed, the query can be escalated to the CIPC Ombudsman as a complaint.
Important: To ensure that your enquiry is attended to, follow the escalation process and quote the allocated reference number which you received when you lodged the Enquiry
Contact & Address Details
Head Office Location
the dti Campus
Block F
77 Meintjies Street
Sunnyside
Pretoria
Call Centre: 086 100 2472
International telephone number: +2712 394 9573
Always first establish processing times before calling CIPC to inquire if your application has been processed or not.
Kindly consult the CIPC Service Delivery Standards which contain the contact details and escalation process, should you require more information or to follow up on documents already submitted.
Enquiries System: Click here to lodge an enquiry via the Enquiry system.
Office Hours
Monday – Friday: 08:00 – 15:30.
Closed on Saturday, Sunday and public holidays.
Physical addresses of service centres with self-service terminals
Pretoria Service Centre | Johannesburg Service Centre | Cape Town Service Centre |
Sancardia Mall1st floor541 Madiba StreetArcadia0001 | Talis House Cnr Simonds and Marshall Streets Johannesburg2001 | Shop 03Norton Rose House Thibault Square Riebeek Street Cape Town |
Addresses of Partners with Self Service Terminals
Gauteng | Kwa-Zulu Natal | Western Cape |
Transnet Enterprise Development Hub Shop No 208 Level 200 150 Commissioner Street Carlton Centre Johannesburg 2001 | Durban Chamber Of Commerce And Industry Chamber Square Lion Match Office Park 892 Umgeni Road Durban Trade Investment Kingsmead Office Park Boulevard Arundel Close Stalwart Simelane Street Durban | Transnet Enterprise Development Hub West Coast Business Development Centre Building 234 Tonyn Street Saldanha |
North West | Northen Cape | Free State |
Orbit TVET College Fatima Bhayat Street Rustenburg 0300 | Northern Cape Department of Economic Development and TourismUmzimkhulu House Cnr. Kingston and Elliot Streets Kimberly 8300 | FDC Rent a Desk No.36 First Avenue Westdene Bloemfontein 9301 |
Mpumalanga | Limpopo | |
Department of Economic Development and Tourism 15 Van Rensburg Street Nelspruit 1200 | Limpopo Economic Development Agency 06 Platinum Street Polokwane |
To view services available at Self Service Terminals, click here
Postal Address Details
Companies
PO Box 429
Pretoria
0001
Intellectual Property
Private Bax X400
Pretoria
0001
Co-operatives
Private Bax X237
Pretoria
0001