Can I access Medicare online without myGov?

No, you cannot access Medicare online without linking it to your myGov account. The myGov platform serves as a central portal for accessing various Australian government services, including Medicare.

To access your Medicare information and perform online transactions, such as submitting claims or updating your details, you need to have a myGov account and link it to your Medicare account.

By linking your Medicare account to myGov, you can access Medicare services and information conveniently from a single platform. It streamlines the process of managing your Medicare benefits, making claims, and accessing important documents.

You can use your account to:

  • make a claim
  • view or save your proof of vaccination
  • update your address, bank details or other personal details
  • manage your Medicare card and the people on it
  • view a digital copy of your card
  • manage your organ donation decision
  • check your Medicare Safety Net balance and confirm your family details
  • check your child’s eligibility for the Child Dental Benefits Schedule
  • enroll your baby in Medicare.

You can also:

  • Manage more than one Medicare card number. For example, your parent’s and former partner’s Medicare cards.
  • View and print your statements including:
    • Medicare claims history statement for the last 3 years for your current card
    • Medicare claims history statements for children under 14 listed on your current Medicare card
    • Australian Immunisation Register history statements for you or your children under 14 listed on your current Medicare card
    • unverified payments statement for the last 2 years.
  • Get your letters online as well as change how you receive them

When you set up your Medicare online account, you can also use the Express Plus Medicare mobile app.

If you don’t have a myGov account, you can create one on the myGov website (www.my.gov.au). During the account creation process, you can link your Medicare account by providing your Medicare details.

Keep in mind that the process and requirements may change over time, so it’s always a good idea to visit the official Australian Department of Human Services website or contact Medicare directly for the most up-to-date information on accessing Medicare online.