How do I get AutoPASS?

Understanding Autopass Card


The Autopass Card is a stored-value card for all foreign vehicles entering Singapore. It is used to pay all fees and tolls for your vehicle and also serves as an electronic Vehicle Entry Permit for foreign cars and motorcycles. As each card is tied to one vehicle and is non-transferable, it is an offence to use an Autopass Card of another vehicle.

When your vehicle is no longer in use, you can return the vehicle’s Autopass Card and apply to get a refund for any unused value.


Getting and using an Autopass Card


Purchasing an Autopass Card

There are several ways to apply for an Autopass Card, depending on your vehicle type. 

The Autopass Cards are available in two values:

$10 – with a pre-loaded cash value of $4 and a non-refundable card cost of $6.

$20 – with a pre-loaded cash value of $14 and a non-refundable card cost of $6.

You can pay for the card by:

  • Cash (in Singapore currency only)
  • NETS
  • Singapore issued credit/debit card

For Cars and Motorcycles Registered in Malaysia and Thailand Driving in via Land Checkpoint

Apply online

Motorists driving cars or riding motorcycles registered in Malaysia and Thailand can apply online for an Autopass Card before driving into Singapore.

You will need:

  • Your identity card/passport
  • Your work pass/residence pass issued by the Singapore Government, if any
  • Your vehicle ownership certificate. If it is not in English, an English translation is required.
  • A valid vehicle certificate of insurance (with third party coverage). For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle’s use while it is in Singapore. You may purchase the insurance from MS First Capital Limited. Visit www.gia.org.sg for more details.

Please refer here for a step-by-step video guide.  

Within 5 working days of your application, you will receive an email on the status of your application. You can also check the status of your application online.

Once your application is successful, you can make payment and collect your Autopass Card at our LTA office in Tuas or Woodlands Checkpoint when you drive into Singapore.

If you need help with your online application, please call or visit our service centre located in Malaysia.

Wira Security Services Sdn Bhd
34, Jalan Tun Abdul Razak Susur 1
80000 Johor Bahru
Johor, Malaysia
Tel: +60 072070709

Opening hours:

9.00 am to 8.00 pm daily

Please click here (PDF, 137kB) for the terms and conditions governing the use of Autopass Card.

For Goods Vehicles Registered in ASEAN Countries

Apply online for ASEAN Goods Vehicle Permit (GVP)

For goods vehicles, apply for your GVP online. You can apply for your Autopass Card at the same time when you apply for your GVP.

Please refer here for a step-by-step video guide.  

If you need help with your online application, please call or visit our service centre located in Malaysia.

Wira Security Services Sdn Bhd
34, Jalan Tun Abdul Razak Susur 1
80000 Johor Bahru
Johor, Malaysia
Tel: +60 072070709

Opening hours:

9.00 am to 8.00 pm daily

Within 5 working days of your application, you will receive an email on the status of your application. You can also check the status of your application online.

Once your application is successful, please bring a copy of the approval email to the location and during the period specified in the email. You will be able to make payment and collect your GVP and/or Autopass Card there. Your vehicle must have both its GVP and Autopass Card before it can enter the Singapore.

Please click here (PDF, 209kB) for the terms and conditions governing the use of GVP.

Apply for Autopass Card Only

If you already have a GVP and are applying for an Autopass Card (e.g. to replace a lost, damaged, or expired Autopass Card), you can do so at the Tuas or Woodlands Checkpoint.

Bring along:

  • A completed application form (PDF, 86kB)
  • Your original vehicle ownership certificate. If it is not in English, an English translation is required.
  • A valid vehicle certificate of insurance (with third party coverage). For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle’s stay in Singapore. You may purchase the insurance from MS First Capital Limited. Visit www.gia.org.sg for more details.
      

Please click here (PDF, 137kB) for the terms and conditions governing the use of Autopass Card.

For Buses and Taxis Registered in ASEAN Countries

Apply online for ASEAN Public Service Vehicle Permit (PSVP)

For owners/drivers of ASEAN-registered buses and taxis, apply for your ASEAN Public Service Vehicle Permit (PSVP) online (buses / taxis). You can apply for your Autopass Card at the same time when you apply for your PSVP.

Please refer to the following links for a step-by-step video guide (buses / taxis). 

If you need help with your online application, please call or visit our service centre located in Malaysia.

Wira Security Services Sdn Bhd
34, Jalan Tun Abdul Razak Susur 1
80000 Johor Bahru
Johor, Malaysia
Tel: +60 072070709

Opening hours:

9.00 am to 8.00 pm daily

Within 7 working days of your application, you will receive an email on the status of your application. You can also check the status of your application online.

Once your application is successful, please bring a copy of the approval email to the location and during the period specified in the email. You will be able to make payment and collect your PSVP and/or Autopass Card there. Your vehicle must have both its PSVP and Autopass Card before it can enter the Singapore.

Please click here (PDF, 208kB) for the terms and conditions governing the use of PSVP.

Apply for Autopass Card Only

If you already have a PSVP and are applying for an Autopass Card (e.g. to replace a lost, damaged, or expired Autopass Card), you can do so at the Tuas or Woodlands Checkpoint.

Bring along:

  • A completed application form (PDF, 86kB)
  • Your original vehicle ownership certificate. If it is not in English, an English translation is required.
  • A valid vehicle certificate of insurance (with third party coverage). For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle’s stay in Singapore. You may purchase the insurance from MS First Capital Limited. Visit www.gia.org.sg for more details.

Please click here (PDF, 137kB) for the terms and conditions governing the use of Autopass Card.

For Foreign Passenger Vehicles Not Registered in Malaysia or Thailand

If you are driving a foreign passenger vehicle which is not registered in Malaysia or Thailand, apply for your Autopass Card (and Visitor’s Permit, if you do not have an International Circulation Permit) by submitting a request via LTA’s online feedback form at www.lta.gov.sg/feedback. Please select the “Vehicle Matters” category and the “Autopass, Vehicle Entry permits and tolls” sub-category for your feedback to be processed more promptly.

You will need to attach the following documents:

  • Pictures of the vehicle (front, back and sides, including vehicle registration number)
  • Your original vehicle ownership certificate. If it is not in English, an English translation is required
  • A valid vehicle certificate of insurance (with third party coverage). For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle while it is in Singapore. You may purchase the insurance from MS First Capital Limited. Visit www.gia.org.sg for more details.
  • Carnet de Passages en Douane (“CPD”) / International Circulation Permit
  • Customs Inward Permit / Bill of lading (for vehicles entering via air/sea)
  • Purpose of vehicle’s stay in Singapore (for vehicles entering Singapore for purposes other than short private trips)
  • Period of vehicle’s stay in Singapore

We will reply to you via email with an appointment date and time to visit our LTA Customer Service Centre at 10 Sin Ming Drive S575701. Bring along the documents specified in the email.

You must obtain approval from LTA before driving into Singapore or transporting the vehicle into Singapore via air/sea.


Using your Autopass Card


When entering or exiting Singapore via Tuas or Woodlands Checkpoint, insert your Autopass Card into the card reader at the immigration booth to record your entry and exit and pay the applicable fees and charges.

Please refer here (PDF, 231kB) for the step-by-step guide on using your Autopass Card.

Apart from paying entry and exit fees and charges, you can also use your Autopass Card for the following: 

  • Payment for rides on public buses, MRT & LRT
  • Payment at car parks with CEPAS logo
  • Payment for ERP (for vehicles with a dual-mode IU installed)
  • Payment at selected retail outlets with this logo:


Topping up an Autopass Card


Your Autopass Card can be topped up to a maximum of $500. You can top up your card in the following ways:

Via NETS

  • Singapore Bank ATMs (DBS/ POSB/ OCBC/ UOB)
  • NETS Self-Service Stations
  • NETS Top-Up Machines located at selected car parks
  • NETS Sales & Customer Service Centre

Via cash

  • 7-Eleven
  • Cheers
  • FairPrice Xpress

Via credit and debit cards (Foreign and Singapore-issued)

  • For NETS FlashPay card: NETS FlashPay Reader App on Android smartphones with near-field communication (NFC) capability (maximum top-up is $50 per transaction). The app can be downloaded from Google Play Store.
  • For EZ-Link card: EZ-Link App on Android smartphones with near-field communication (NFC) capability. The app can be downloaded from Google Pay Store.
  • General Ticketing Machines (GTMs) at MRT stations
  • Auto Top-Up (Singaporeissued credit and debit cards required)

Via cash (Singapore currency only), and credit cards (Foreign and Singapore-issued)

  • Top-up booths near Checkpoints
    • Woodlands Autopass Card Top-up Booth along 252 Woodlands Centre Road
    • Tuas Autopass Card Top-up Booth along Jalan Ahmad Ibrahim (towards Tuas Checkpoint)

Use our calculator to check your entry and exit fees and charges to ensure that you have sufficient funds in your Autopass Card.

If you need to make payment of more than $500:

  • If your vehicle is exiting via land. Insert your Autopass Card into the card reader at the immigration booth in Tuas or Woodlands Checkpoint when you are driving out of Singapore, and visit the LTA’s VEP/Toll Office at Tuas or Woodlands Checkpoint to make the payment for applicable fees via cash (in Singapore dollars), credit card, or debit card. 
  • If your vehicle is exiting Singapore via sea or air. You will need to settle your fees and exit procedures over the counter at our LTA Customer Service Centre, after your vehicle exits Singapore. To do so, you will first need to submit a request via LTA’s online feedback form at www.lta.gov.sg/feedback. Please select the “Vehicle Matters” category and the “Autopass, Vehicle Entry permits and tolls” sub-category for your request to be processed more promptly. We will reply to you via email with an appointment date and time to visit our LTA Customer Service Centre at 10 Sin Ming Drive S575701 to settle your fees and exit procedures. For a faster transaction, please make payment by NETS.

Autopass Card Validity


The CEPAS Autopass Card is valid for 7 years. You can check its expiry date via:

  • NETS FlashPay Reader App (Android only)
  • NETS Self-Service Stations
  • NETS Top-Up Machines
  • Add Value Machines Plus (AVM+)
  • General Ticketing Machines (GTMs)
  • LTA VEP/toll office at Woodlands or Tuas Checkpoint

Checking Autopass Card Balance and Transaction History


You may view the card balance in your CEPAS Autopass Card at any NETS Self-Service Stations and NETS Top-Up Machines.

You can check or print the transaction history of your CEPAS Autopass Card via :

  • NETS FlashPay Reader App (Android only) (up to the last 30 transactions)
  • NETS Top-Up Machines (up to the last 25 transactions)
  • NETS Self-Service Stations
  • NETS Customers Service Centre
  • Singapore Bank ATMs (DBS/POSB/OCBC/UOB) (up to the last 10 transactions)

Please note that you may have to pay a service fee to print the transaction history.

Getting a refund for unused value in Autopass Card


You can get a refund for the unused value in your Autopass Card by submitting a refund application at our LTA VEP/toll office at Tuas or Woodlands Checkpoint.

Submit the Autopass Card together with the refund application form (PDF, 61kB) and a copy of the refund applicant’s passport or NRIC. You can opt to have the cash balance refunded in two ways:

  1. A cheque to be mailed to your provided address
  2. Direct credit into a bank account in Singapore
  • Indicate the bank’s name, the account holder’s name and the account number on the refund application form.
  • If the bank account holder is not the refund applicant, submit a copy of the passport/NRIC of the bank account holder.

If you are unable to submit the refund application at our LTA office, you can submit it via registered mail using this refund application form (PDF, 61kB) and post it together with your Autopass Card and supporting documents to LTA Customer Service Centre, 10 Sin Ming Drive S575701. LTA is not responsible for any documents lost in transit. Refunds can only be processed when all required documents are received and all outstanding payments for the vehicle are settled.


Reporting loss of your Autopass Card


If your Autopass Card is stolen or lost in Singapore or Malaysia, make a report at any police station in the respective country. You are required to report the loss of your Autopass Card to LTA and submit your police report and vehicle information via LTA’s online feedback form at www.lta.gov.sg/feedback. Please select the “Vehicle Matters” category and the “Autopass, Vehicle Entry permits and tolls” sub-category for your report to be processed more promptly. 

If you lost your card in Singapore, when departing Singapore at Tuas or Woodlands Checkpoint, show the police report to the officer at our LTA VEP/Toll office for assistance.

You can apply for a new Autopass Card via our digital service here. Please refer here for a step-by-step video guide to apply for an Autopass Card.

Upon receipt of LTA’s approval email, you can make payment and receive your card at the Tuas or Woodlands Checkpoint when you next drive into Singapore.

If your vehicle is still in Singapore you may schedule an appointment here to visit LTA’s Customer Service Centre, 10 Sin Ming Drive, Singapore 575701 to buy an Autopass card. If you wish to enquire/reschedule/cancel an appointment, please click here to manage your appointment.

You will receive an email with your appointment date and time to visit LTA’s Customer Service Centre, where you can pay by NETS for a faster transaction.

If you need help with your online application, please call or visit our service centre located in Malaysia.

Wira Security Services Sdn Bhd
34, Jalan Tun Abdul Razak Susur 1
80000 Johor Bahru
Johor, Malaysia
Tel: +60 072070709

Opening hours:

9.00 am to 8.00 pm daily